Applications accepted for both MFG and MRH stations

Contract Management

MFG is offering you the opportunity to run your own business and be involved in one of the fastest growing retail sectors around.

Contract managers operate our company owned petrol stations on a self-employed basis. You will be responsible for all of the station’s activities including the operation of one of our forecourt shops.

How do I Become a Contract Manager?

When considering whether to offer someone the opportunity to run their own retail business at one of our service stations, priority is given to those who have already completed MFG’s industry leading training programme.

Contract managers are appointed through the following process:

  1. Complete an online application here
  2. Attend a recruitment roadshow/interview
  3. Undertake the MFG industry leading training programme
  4. When a site becomes available that meets the requirements of someone who has completed the MFG training, they will be considered for the site before any other applicant.

FAQs (frequently asked questions)

What is Contract Management?

Contract management is the method used by Motor Fuel Group (MFG) to operate its network of company owned service stations in the UK.

A contract manager is a self-employed person who derives his or her income from commission payments* for the sale of motor fuel and from the business he or she runs at the service station. Payments of commission are made on a daily basis. The other business operated by the contract manager at the station will include the forecourt shop and a ‘food to go’ offer when present.

*Commission is also paid on other products and services which are also offered at specific service stations, such as car wash, vacuum and airline.

What are the Principal Responsibilities of the Contract Manager?

  • To operate the service station legally and in accordance with the terms of the MFG Service Station Contract.
  • To employ such staff as is necessary for the operation of the business.
  • To operate high levels of customer service and retail brand standards.
  • To participate in sales promotions arranged by MFG.
  • To bank the money received for motor fuel sales to MFG’s account every day.

Who Pays for What?

MFG Pays: Retail and forecourt developments/upgrades. Rent and rates. Equipment and fixtures. Maintenance and repairs. Property insurance for buildings and equipment. Forecourt and shop electricity. Point of sale and advertising material.

 The Contract Manager Pays: Staff wages and all relevant employment costs (including employee relations consultancy services). Uniform costs for staff and training costs. Daily cleaning and housekeeping. Trade refuse charges. Other charges associated with the operation of his business some of which may be services provide by MFG through a third party. For example: Personal, Third Party, Cash on Site, Cash in Transit and Own Stock Insurance; security alarms; telephone line rental and calls; bank and professional charges relating to his own business.

Does the Contract Manager have to pay MFG to operate the service station?

Yes, there are facility, franchise, concession or licence charges to paid to MFG (depending on facilities at the station). These are site specific and would be made clear before the contract manager takes on one of our sites.

How Much Capital is Required?

The contract manager requires capital to stock and operate the shop & concessions. The contract manager is in possession of a valuable service station and of the cash received for the sale of motor fuels, therefore a deposit is also required. Including the deposit, a new contract manager will require between £42,000 & £100,000 to start their business. This is very much dependant on the size & facilities of the service station.

Is Training Provided?

Yes. We believe that our contract manager training programme is industry leading. It takes a minimum of 2-3 weeks to complete, with further support available for those new to retail or forecourts. Your area manager will also be on site with you for the first three days after you takeover. Further training will be required if the site has a ‘Food to Go’ concession.

Anyone who has successfully completed the MFG training programme will be prioritised when a site becomes available. The training will help you to make an informed decision when you are offered your own site.

Click here to start on the journey to become a MFG contract manager.